Who we are

Our website address is: https://juneauharbors.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

1. Purpose of Contact Forms

The contact forms on the Juneau Harbors website are provided as a convenient way for clients and visitors to get in touch with us. These forms can be used for inquiries, service requests, feedback, or other forms of communication related to our services.

2. Information Collection

When you fill out a contact form on our website, you will be asked to provide certain personal information, including but not limited to your name, email address, and phone number. This information is necessary to allow us to respond to your inquiry or request effectively.

3. Use of Information

The information collected through our contact forms is used solely for the purpose of responding to your inquiries or requests. Juneau Harbors does not use this information for marketing purposes unless explicitly consented to by you.

4. Confidentiality and Security

Juneau Harbors takes the privacy and security of your personal information seriously. We implement appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.

5. Sharing of Information

Juneau Harbors will not share, sell, or rent your personal information to third parties without your consent, except as required by law.

6. Retention of Information

We retain the personal information collected through contact forms for a reasonable period to fulfill the purpose for which it was collected and to comply with our legal obligations.

7. Access and Control

You have the right to access the personal information you have provided through our contact forms. If you wish to update, correct, or delete any information, you can contact us at contact@juneauharbors.com.

8. Changes to the Policy

Juneau Harbors reserves the right to modify this Contact Form Policy at any time. Any changes will be effectively immediately upon posting the revised policy on our website.

9. Contact Us

For any questions or concerns regarding this policy, please contact us via our support channels.

SMS (Text Messaging) Policy

1. Consent and Opt-In

Users who wish to receive SMS messages from Juneau Harbors must provide explicit consent either through our website, via SMS, or through other documented forms of agreement. This consent includes agreement to receive messages related to marketing, promotions, updates, and service communications.

2. Opt-Out and Unsubscribe

Users can opt out of receiving SMS messages at any time by replying “STOP” to any message received from Juneau Harbors. Upon receiving an opt-out request, we will send a single confirmation message and cease sending further SMS communications.

3. Message Frequency

The frequency of SMS messages may vary. Juneau Harbors will provide information on message frequency with each subscription service.

4. Message and Data Rates

Standard message and data rates may apply to SMS messages sent and received. Juneau Harbors is not responsible for any charges from a user’s service provider that may result from our sending or receiving SMS messages.

5. Privacy

Juneau Harbors respects your privacy. We will only use the information you provide to transmit your text messages and will not share this information with any third party unless required by law. For more details, please refer to our Privacy Policy.

6. Changes to Policy

Juneau Harbors reserves the right to modify this SMS Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

7. Contact Us

For any questions or concerns regarding our SMS Policy, please email us at contact@juneauharbors.com.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements